Ecommerce Customer Service Basics – How to Deal with Angry Customers

No one really likes dealing with an angry or disgruntled customer, but it’s a valuable lesson to learn to be able to efficiently and effectively and one that both my wife Sam & I have learnt the hard way to be frank so we thought a few guidelines here might help others get through it, […]

Health Tips for Work-at-Home Solopreneurs

When you first start working at home full-time, you start to notice changes. These are usually good changes. No more rat race, no more commuting to work, and the old cliché about working in your pyjamas. They’re all wonderful things. But one of the other things you notice that’s not so wonderful is that your […]

How to Take a Vacation When You’re a Solopreneur

When you’re a solopreneur who works for yourself, taking a vacation might seem totally impossible. The truth is that it’s tough but you can do it if you plan in advance. And I mean way in advance. There are always things that pop up when you least expect them. Sam & I have just had […]

A Quick Guide to Hiring a Virtual Assistant

Working online, there are always mundane routine tasks that eat away at your time. After your business gets going, it’s a much better deal to hire someone to handle those for you so you can focus on more important things. The good thing about hiring a virtual assistant (as opposed to a freelancer) is that […]

What’s Your Website’s Privacy Policy Saying About Your Business?

For lots of webmasters, the privacy policy seems like an unnecessary headache. They all pretty much say the same thing, so why bother? This is really not an area to be overlooked and just scanned over giving it little thought, believe me the time spent on this key area will pay dividends long into the […]